Covid 19 Reopening Information

Covid 19 Reopening Info WE ARE OPEN FOR BUSINESS FROM THE 15TH AUGUST 2020

The Scottish Government have set a provisional opening date of 15th July for the Hospitality Businesses. This is subject to Scientific and Clinical advice upon that date. At this point in time the staging of the opening of Bed and Breakfasts is still unknown, therefore in view of this uncertainty the Kettle House B&B will reopen on 15th August this year.
We are looking forward to welcoming you to our home and therefore we will ensure that the relevant Covid 19 safety measures will be in place for everyones protection
 Please click on the relevant drop down boxes for further information on our reopening methods
Please click on this link for full advisory details in respect of the relevant Covid 19 phases
https://www.visitscotland.com/about/practical-information/covid-19-recovery-phases/

THIS IS VERY NEW TO US AND OUR NORMAL EVERY DAY  RUNNING OF OUR B&B IS NOW SLIGHTLY CHANGED. TO ENSURE THE SAFETY OF ALL OUR  GUESTS  WE ARE  COMPLYING WITH THE CURRENT SCOTTISH GOVERNMENT GUIDE LINES.
 WE DO HOPE YOU ENJOY YOUR STAY WITH US.
REMEMBER BE SAFE, ENJOY YOUR STAY, PROTECT OUR COMMUNITIES

 RECEPTION AREA
THERE WILL BE A SCREEN FITTED WHERE YOU WILL BE WELCOMED BY NATALIE OR MARK  WHO WILL BE BEHIND THE SCREEN TO ENSURE EVERYONE’S SAFETY.
SADLY THERE WONT BE ANY BROCHURES AVAILABLE BUT THERE WILL BE WEBSITE CONTACTS FOR YOU TO HAVE A LOOK AT EACH INDIVIDUAL BUSINESS THATS OPEN IN THE VILLAGE.
 A WALL MOUNTED HAND SANITISER WILL BE BY THE FRONT DOOR AND OUTSIDE THE DOOR FOR YOU TO USE WHEN ENTERING AND LEAVING THE BUILDING.

YOUR ARRIVAL
I WILL GIVE YOU YOUR OWN KEY WHERE YOU WILL SELF CHECK IN TO YOUR ROOM BUT WE WILL BE AVAILABLE THROUGH WHATSAP IF YOU NEED ANYTHING FOR YOUR ROOM, THIS KEY WILL HAVE BEEN SANITISED AND PLACED IN A  DISPOSABLE SEALABLE BAG.

LUGGAGE
FOR THOSE THAT CANT LIFT OWN LUGGAGE UPSTAIRS AND DOWNSTAIRS WE WILL ARRANGE THIS TO BE PLACED OUTSIDE YOUR ROOM

BREAKFAST ROOM
IS CLOSED THIS YEAR DUE TO HEALTH AND SAFETY REASONS AS THE SIZE OF ROOM DOESN’T ENABLE SAFE SOCIAL DISTANCING BUT YOU WILL GET A ROOM SERVICE BREAKFAST.  ALL DIETARY REQUIREMENTS WILL BE CATERED FOR PLEASE JUST ASK US IN ADVANCE
BREAKFAST
THIS WILL BE ROOM SERVICE WHERE YOU WILL HAVE YOUR OWN INDIVIDUAL COOL BOX WITH VARIOUS CONTINENTAL ITEMS IN.  THERE WILL BE HOT OPTIONS AVAILABLE WHICH WILL BE SERVED OUTSIDE YOUR ROOM. 
PRE-ORDERS WILL BE DONE THROUGH WHATSAP
ROOMS
SADLY ALL FREE STANDING ITEMS WILL BE REMOVED SUCH AS IRON AND IRONING BOARD, HEATERS, FANS, GUEST INFORMATION BOOK, BIBLES, ETC TO PREVENT CONTAMINATION.   THESE WILL BE AVAILABLE ON REQUEST.
ALL WE ASK IS FOR YOU TO PUT YOUR USED TOWELS IN THE BAG PROVIDED AND TAKE OFF YOUR BED LINEN AND PUT IN BAG PROVIDED.  WE APPRECIATE YOUR HELP WITH THIS.
YOUR ROOM WILL HAVE HAD NO ONE IN 24HOURS PRIOR SO THAT IT IS WELL SANITISED FOR YOUR ARRIVAL.

HAND SANITISERS
THERE WILL BE VARIOUS WALL MOUNTED SANITISERS ON DIFFERENT LOCATIONS THROUGHOUT THE BUILDING FOR YOUR USE PLEASE USE THEM WHERE NECESSARY.  WE THANK YOU FOR YOUR KINDNESS.

PPE EQUIPMENT
ITS STRANGE TIMES FOR US ALL SO THERE WILL BE TIMES WHEN YOU MAY SEE US WEARING A MASK OR A VISOR OR GLOVES BUT DONT BE ALARMED THIS IS TO ENSURE YOUR SAFETY AT ALL TIMES

THE 3 GLENS WORKING TOGETHER



 

The Guesthouse

The Kettle House B & B
Golf Course Road
Fort Augustus, PH32 4BY